INTRODUCTION Welcome to highpowervautoparts.com This Site is provided by highpowervautoparts.com collectively hereinafter referred to as “https://highpowervautoparts.com/” or the “site”, solely for the purpose of providing information about highpowervautoparts.com and its affiliated.
ACCEPTANCE OF AND RELIANCE ON TERMS AND CONDITIONS Except as otherwise set forth herein or agreed to between you and highpowervautoparts.com, these terms and conditions govern your use of the highpowervautoparts.com website and any products purchased from highpowervautoparts.com using the site (the “products") By accessing and using the site, you acknowledge that you have read and unconditionally agree to follow and be bound by these Terms and Conditions. If you do not agree to be bound by these conditions or are not a customer or potential customer, then you are requested to immediately exit the site.
REVISIONS TO TERMS AND CONDITIONS Please refer to these Terms and Conditions regularly. Highpowervautoparts.com reserves the right, at any time, to modify, amend, alter or update these terms and conditions without prior notice by updating this posting. Your continued use of the site following the posting of changes to these Terms and conditions signifies that you agree to be bound by such modifications, amendments, alterations, or updates.
RETURN AND REFUND POLICY Upon receiving a defective, incorrect, or unneeded part please notify us immediately, and please do not send the part back before receiving a return label. The return address will be issued at the time we are contacted, and it is the responsibility of the customer to send the part back within 7 business days of the receipt of the return label. Any return must be processed only after a phone call to us and RMA without which the returns will not be accepted and shipment will be refused. Any eligible refunds will only be given after inspection and verification by our sales team. If a part is defective we will first attempt to replace it, however, if a replacement cannot be sent, a full refund for the total sale amount will be issued. If the return is due to reasons not mentioned above such as the customer ordered a wrong part or later felt that the part is unneeded, returns will be subjected to a 25% restocking fee and withholding of the shipping amount in the refund. So please take care to ask your mechanic or body expert whether the part is needed before ordering. We assure that the right components are sent and any items returned past the warranty period are not subjected to refund and will promptly be returned to the sender. Parts must be returned within 30 days of the original shipment delivery date in order to be accepted.
WARRANTY POLICY The warranty period extends to 30 days from the date the part is delivered to you. In any event, if the ordered part/parts are not needed, there will be a 25% restocking fee in addition to a one-way shipment cost. The remainder will be refunded. If the part is found to be defective, All Highpowerv AutoParts will not pay for the return shipment. The customer is held accountable for shipment of the parts back at his/her expense and this will not be reimbursed. All Highpowerv Auto Parts do not cover Labour COST under any circumstances.
SHIPPING POLICY The parts that are shipped initially are borne by the company, and we do not charge our customers for non-freight items. Any parts that are shipped and are not accepted by the customer will be charged a restocking fee of 25%. If parts are damaged during shipping from our end, we take care of the claim with the shipping company. Similarly, the customer is responsible for any damage incurred if/when the parts are shipped back. (For further information, please read the RETURN POLICY)